Hi there,
Yes, our data provider, Yodlee is having an outage with American Express right now.
The known symptoms are:
- cannot reconnect or add American Express accounts
- not receiving transactions from American Express
We’ve been provided with an estimated fix date for this issue, which you can find and track here:
In our experience, it’s possible these ETAs can continue getting pushed back so our best recommendation is to manually track this account until it’s working properly and check the Institution Outage Dashboard regularly.
I’m sorry for this inconvenience.
Heather