# Bank Transactions Not Downloaded

**URL:** <https://community.tiller.com/t/bank-transactions-not-downloaded/632>\
**Category:** Ask Anything\
**Tags:** bank-feed-issue\
**Created:** [October 6, 2019, 4:57pm UTC](https://community.tiller.com/t/bank-transactions-not-downloaded/632 "2019-10-06T16:57:57Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![pennisu68](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tiller.com/pennisu68/32/689_2.png) [@pennisu68](https://community.tiller.com/u/pennisu68)\
**Post date:** [October 6, 2019, 4:57pm UTC](https://community.tiller.com/t/bank-transactions-not-downloaded/632/1 "2019-10-06T16:57:57Z")

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Hi there. Just started with Tiller and was able to add both bank and cc accounts. I am only getting summary account information from the bank (full transaction detail from credit cards). My bank is Commerce. Is there a problem with getting detail transactions from Commerce or some of the smaller banks?

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**Author:** ![Blake](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tiller.com/blake/32/7052_2.png) [@Blake](https://community.tiller.com/u/Blake)\
**Post date:** [October 7, 2019, 1:29am UTC](https://community.tiller.com/t/bank-transactions-not-downloaded/632/2 "2019-10-07T01:29:21Z")

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@heather from Tiller posted this 10 days ago. Commerce is on the list.

> **[Institution Outages](https://docs.google.com/spreadsheets/d/1_eD-uLs0FVM5BVCs5OGIYXqDbJaptH-BSDGzZy_C3v0/edit#gid%3D181597333)**
>
> Dashboard
> 
> Institution Outages,TO SEARCH: ,CTRL + F or File \> Find & Replace,Start,Tentative ETA,Last Updated,Institution ID,Impact,Institution,Containers
> October 6, 2019,\<a...