Just in case anyone else needs this…
I recently set up an Autocat rule that had an ampersand (&) in the description and even though it was the exact string I was trying to match, it never matched. Once I surrounded the description with quotes, it worked.
Always quote text with an “&”.
Edit for clarity: I usually enter the string in the Description Contains column without quotes. It matches the whole contents to the incoming Description column. I usually only use quotes if I am matching multiple possible strings; one string OR another (OR another): “savemore auto”,“good deal auto”,“cheap cars”.
For example, I want charges from Ben & Jerry’s to be categorized as Ice Cream, so Ice Cream goes in the Category column in the AutoCat sheet. If I put this in the Description Contains column:
Ben & Jerry’s
It will not match anything. Instead put:
“Ben & Jerry’s”
And it will correctly match any description containing that string and put Ice Cream in the Category column.
I haven’t had this issue with other special characters. For example, I can match the four characters “wci*” without using quote marks.