# Can't Add My Vanguard Account

**URL:** <https://community.tiller.com/t/cant-add-my-vanguard-account/4314>\
**Category:** Ask Anything\
**Tags:** troubleshooting, bank-feed-issue\
**Created:** [June 5, 2020, 3:55pm UTC](https://community.tiller.com/t/cant-add-my-vanguard-account/4314 "2020-06-05T15:55:04Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![jpbisilliat](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tiller.com/jpbisilliat/32/3671_2.png) [@jpbisilliat](https://community.tiller.com/u/jpbisilliat)\
**Post date:** [June 5, 2020, 3:55pm UTC](https://community.tiller.com/t/cant-add-my-vanguard-account/4314/1 "2020-06-05T15:55:04Z")

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I there, I am new to Tiller and I am trying to add my Vanguard account to the dashboard but I am getting this notification that says “Unexpected Site Error” Any ideas?

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**Author:** ![heather](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tiller.com/heather/32/177_2.png) [@heather](https://community.tiller.com/u/heather)\
**Post date:** [June 5, 2020, 4:26pm UTC](https://community.tiller.com/t/cant-add-my-vanguard-account/4314/2 "2020-06-05T16:26:34Z")

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👋, @jpbisilliat. Generally errors like this resolve on their own after a few days. So I’d just keep trying. If it’s still not working in a couple days, I’d recommend reaching out to our customer success team via the chat in the lower right corner of the console at [https://sheets.tillerhq.com/auth/google](https://sheets.tillerhq.com/auth/google) - let them know you’ve already tried a few times over a few days. They’ll be best equipped to help you get this resolved.

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**Author:** ![richl](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tiller.com/richl/32/888_2.png) [@richl](https://community.tiller.com/u/richl)\
**Post date:** [June 5, 2020, 7:29pm UTC](https://community.tiller.com/t/cant-add-my-vanguard-account/4314/3 "2020-06-05T19:29:03Z")

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I also get this error with my Vanguard account when I go to the dashboard, but the account still updates everyday on its own. Not sure why.

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**Author:** ![roger.chu91](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tiller.com/roger.chu91/32/3803_2.png) [@roger.chu91](https://community.tiller.com/u/roger.chu91)\
**Post date:** [January 17, 2021, 2:00pm UTC](https://community.tiller.com/t/cant-add-my-vanguard-account/4314/4 "2021-01-17T14:00:35Z")

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I also am facing this problem.

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**Author:** ![heather](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tiller.com/heather/32/177_2.png) [@heather](https://community.tiller.com/u/heather)\
**Post date:** [January 26, 2021, 7:00pm UTC](https://community.tiller.com/t/cant-add-my-vanguard-account/4314/5 "2021-01-26T19:00:41Z")

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@roger.chu91 , I’d recommend reaching out to our support team using the chat tool in the lower right corner of the Console at [https://sheets.tillerhq.com/auth/google](https://sheets.tillerhq.com/auth/google) - in some cases we need to contact our data provider if trying again periodically over a week period doesn’t work and the team via chat is best equipped to help.

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**Author:** ![heather](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tiller.com/heather/32/177_2.png) [@heather](https://community.tiller.com/u/heather)\
**Post date:** [January 26, 2021, 7:00pm UTC](https://community.tiller.com/t/cant-add-my-vanguard-account/4314/6 "2021-01-26T19:00:47Z")

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