Checking "Stash Invest" account (Green Dot bank) not uploading transactions

[susandennis]

Simple has issues as well.

Account connected - no transaction feed

I have two new (less than a month old) Simple accounts. Both are linked. Both are reporting correct balances. One is reporting transactions and one is not and never has. What am I missing? Where do I start the trouble shooting. There are transactions in the account, just not in the spreadsheet. Susan p.s. The Protected Goals account is the one not feeding transactions.

I never got a fix and later abandoned my Simple account.