# Citi bank (costco) not loading **URL:** \ **Category:** Google Sheets\ **Created:** [June 23, 2021, 6:34pm UTC](https://community.tiller.com/t/citi-bank-costco-not-loading/9048 "2021-06-23T18:34:19Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![eliner801](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tiller.com/eliner801/32/6880_2.png) [@eliner801](https://community.tiller.com/u/eliner801)\ **Post date:** [June 23, 2021, 6:34pm UTC](https://community.tiller.com/t/citi-bank-costco-not-loading/9048/1 "2021-06-23T18:34:19Z")
Trying to add this new account. It just keeps trying to connect with no luck. I have tried a few times. Should I maybe try again tomorrow or other ideas? ---
**Author:** ![eliner801](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tiller.com/eliner801/32/6880_2.png) [@eliner801](https://community.tiller.com/u/eliner801)\ **Post date:** [June 24, 2021, 2:41am UTC](https://community.tiller.com/t/citi-bank-costco-not-loading/9048/2 "2021-06-24T02:41:22Z")
It just worked tonight at 20:40. Must have been a glich on Citi’s end. ---
**Author:** ![corytruesdell](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tiller.com/corytruesdell/32/11248_2.png) [@corytruesdell](https://community.tiller.com/u/corytruesdell)\ **Post date:** [January 15, 2023, 12:31am UTC](https://community.tiller.com/t/citi-bank-costco-not-loading/9048/3 "2023-01-15T00:31:06Z")
Trying to add my costco Citi visa to my accounts and I’m getting a 403 error on the auth pop up. Anyone else have this problem? ---
**Author:** ![bentyre1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tiller.com/bentyre1/32/8130_2.png) [@bentyre1](https://community.tiller.com/u/bentyre1)\ **Post date:** [January 15, 2023, 11:47am UTC](https://community.tiller.com/t/citi-bank-costco-not-loading/9048/4 "2023-01-15T11:47:23Z")
I can’t speak to that particular error per se but try a couple of times and you may want to try re authenticating your tiller session, if none of that works then i would reach out to tiller support in the console on the chat option so that they can assist you 1 on 1 and look at your particular case