# CSV importer "does not recognize" the CSV file **URL:** \ **Category:** Google Sheets\ **Tags:** tcs-csv\ **Created:** [March 21, 2022, 5:15pm UTC](https://community.tiller.com/t/csv-importer-does-not-recognize-the-csv-file/12133 "2022-03-21T17:15:13Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![TeeDub](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tiller.com/teedub/32/7419_2.png) [@TeeDub](https://community.tiller.com/u/TeeDub)\ **Post date:** [March 21, 2022, 5:15pm UTC](https://community.tiller.com/t/csv-importer-does-not-recognize-the-csv-file/12133/1 "2022-03-21T17:15:13Z")
I have used Quicken, MicroSoft Money, QuickBooks and Acemoney in the past, with data going back to 1996. I am migrating to TillerMoney from AceMoney which essentially has no support anymore. TillerMoney’s CSV Importer doesn’t recognize the CSV file that AceMoney exports. Can anyone provide the header and first few rows of a file that Tiller’s CSV Importer DOES recognize? One with a preserved SPLIT transaction would be even better, but anything would be helpful! TIA! TW ---
**Author:** ![Brad.warren](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tiller.com/brad.warren/32/896_2.png) [@Brad.warren](https://community.tiller.com/u/Brad.warren)\ **Post date:** [March 22, 2022, 1:23am UTC](https://community.tiller.com/t/csv-importer-does-not-recognize-the-csv-file/12133/2 "2022-03-22T01:23:59Z")
Hey @TeeDub: Sometimes when I am having trouble with file recognition, I will move through a few different types to clear out any oddities. Try this: open the CSV file exported from AceMoney in Excel and then save it as an Excel file. Close it and then open this newly saved Excel file and save it as a CSV file. Close it and try importing this newly saved CSV file. Sort of a longshot… …and as an ex-Quicken user…I feel your pain. Welcome to freedom. ---
**Author:** ![heather](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tiller.com/heather/32/177_2.png) [@heather](https://community.tiller.com/u/heather)\ **Post date:** [March 22, 2022, 12:14pm UTC](https://community.tiller.com/t/csv-importer-does-not-recognize-the-csv-file/12133/3 "2022-03-22T12:14:47Z")
Hi @TeeDub, You’d want to check out the Basic CSV import option in the CSV import tool to “map” those files to work with the importer. > [@Docs: Import CSV Line Items](https://community.tiller.com/t/docs-import-csv-line-items/2512#basic-bank-csv-5): > > Overview [Tiller](https://www.tillerhq.com/how-tiller-works) automates your daily spending, transactions and balances to your Google Spreadsheets, but manual imports of CSV files may still occasionally be required when: Migrating data from other platforms (e.g. from Mint, YNAB, Personal Capital) Importing from unsupported data sources (e.g. [Amazon](http://amazon.com)) Importing from supported sources with limited integrations (e.g. [Venmo](http://venmo.com), [Paypal](http://paypal.com)) For the situations like those above, the Import CSV Line Items workflow in the [Tiller Community Solutions add…](https://community.tiller.com/t/how-to-use-the-tiller-labs-add-on/67) I personally prefer this other tool that’s in the Show & Tell section because it give you more control over the csv file header format and the whole process but it’s a little more work to set up as it’s not in the Tiller Community Solutions add-on > [@Simple CSV Import Workflow (for Unsupported Data Sources)](https://community.tiller.com/t/simple-csv-import-workflow-for-unsupported-data-sources/8018): > > What is the goal of your workflow? What problem does it solve, or how does it help you? One of the challenges to importing CSV data from unsupported data sources is remapping the columns to match the Transactions sheet. Further, some columns (like Month, Week, Date Added, etc) contain derived data. The goal of this workflow is to simplify and improve the accuracy of this process. How did you come up with the idea for your workflow? I built the [Import CSV Line Items workflow](https://community.tiller.com/t/how-to-import-csv-line-items-with-the-tiller-labs-add-on/2512) in the [Tiller Com…](https://community.tiller.com/t/how-to-use-the-tiller-money-labs-add-on/67) ---
**Author:** ![TeeDub](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tiller.com/teedub/32/7419_2.png) [@TeeDub](https://community.tiller.com/u/TeeDub)\ **Post date:** [March 25, 2022, 1:53am UTC](https://community.tiller.com/t/csv-importer-does-not-recognize-the-csv-file/12133/4 "2022-03-25T01:53:43Z")
Thanks, Brad. Sorry to take so long to respond, but I see I had “Notifications” turned off to any replies to my post; consequently I didn’t know I had any replies! Anyway, I did what you said about a round-trip thru Excel, to no avail. Later, I added and rearranged columns in the CSV file until I had: Date, Description, Note, Category, Amount, Account #, Account, Institution These are the first 8 columns that I had in Tiller and then Tiller “recognized” the CSV file and imported 575 transactions! Tiller: It would be nice if the Tiller error message said “Column names don’t match” or something more than “The importer does not recognize the uploaded file. Check that you are uploading a supported file type.” 🙂 ---
**Author:** ![dixonge](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tiller.com/dixonge/32/11328_2.png) [@dixonge](https://community.tiller.com/u/dixonge)\ **Post date:** [February 10, 2023, 12:38pm UTC](https://community.tiller.com/t/csv-importer-does-not-recognize-the-csv-file/12133/5 "2023-02-10T12:38:29Z")
> [@TeeDub](#): > > Later, I added and rearranged columns in the CSV file until I had: > Date, Description, Note, Category, Amount, Account #, Account, Institution > These are the first 8 columns that I had in Tiller and then Tiller “recognized” the CSV file and imported 575 transactions! THIS - this is what made this work for me. Having to manually import 2022 transactions from a credit card. Thanks!