# Delays in seeing transactions from various credit cards

**URL:** <https://community.tiller.com/t/delays-in-seeing-transactions-from-various-credit-cards/16996>\
**Category:** Ask Anything\
**Created:** [March 10, 2023, 8:56pm UTC](https://community.tiller.com/t/delays-in-seeing-transactions-from-various-credit-cards/16996 "2023-03-10T20:56:58Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![ken.bradley5](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tiller.com/ken.bradley5/32/20503_2.png) [@ken.bradley5](https://community.tiller.com/u/ken.bradley5)\
**Post date:** [March 10, 2023, 8:56pm UTC](https://community.tiller.com/t/delays-in-seeing-transactions-from-various-credit-cards/16996/1 "2023-03-10T20:56:58Z")

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I’m new to Tiller and love the service for the most part, but I’m having 4-5 day delays in seeing **posted** (that is, not “pending”) transactions from nearly all of my credit cards. This is happening with Amex, Citi, Chase Bonvoy, etc.  
Am I doing something wrong or need to do something to reduce the delay?  
I’m using Excel.

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**Author:** ![bltcfo](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tiller.com/bltcfo/32/7126_2.png) [@bltcfo](https://community.tiller.com/u/bltcfo)\
**Post date:** [March 11, 2023, 3:50pm UTC](https://community.tiller.com/t/delays-in-seeing-transactions-from-various-credit-cards/16996/2 "2023-03-11T15:50:15Z")

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Yes, Tiller’s data provider seems to be quite a bit slower in processing transactions than say, Mint’s.

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**Author:** ![ken.bradley5](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tiller.com/ken.bradley5/32/20503_2.png) [@ken.bradley5](https://community.tiller.com/u/ken.bradley5)\
**Post date:** [March 13, 2023, 5:47pm UTC](https://community.tiller.com/t/delays-in-seeing-transactions-from-various-credit-cards/16996/3 "2023-03-13T17:47:45Z")

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thanks!!! I found that by going to the Tiller Console and “Refreshing” my connections about 4 days of transactions suddenly loaded. I keep my spreadsheet on my local hard drive, so it’s possible my machine caused this particular issue. For now, when it’s seems slow, I’ll do this refresh. Thanks again for your feedback!

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**Author:** ![randy](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tiller.com/randy/32/16_2.png) [@randy](https://community.tiller.com/u/randy)\
**Post date:** [March 14, 2023, 2:06am UTC](https://community.tiller.com/t/delays-in-seeing-transactions-from-various-credit-cards/16996/4 "2023-03-14T02:06:51Z")

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Glad to hear it is working again for you, @ken.bradley5.

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**Author:** ![Rocketghost](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tiller.com/rocketghost/32/17609_2.png) [@Rocketghost](https://community.tiller.com/u/Rocketghost)\
**Post date:** [May 20, 2024, 5:54pm UTC](https://community.tiller.com/t/delays-in-seeing-transactions-from-various-credit-cards/16996/5 "2024-05-20T17:54:20Z")

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I am experiencing this now. Chase credit cards. For instance, today is the 20th, and it only loaded up to the 12th. Eventually it seems to catch up, but seems to be always a week behind. What is weird is this seems to be a new problem. I did not notice it before.

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**Author:** ![HH22](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tiller.com/hh22/32/20758_2.png) [@HH22](https://community.tiller.com/u/HH22)\
**Post date:** [May 28, 2025, 1:33pm UTC](https://community.tiller.com/t/delays-in-seeing-transactions-from-various-credit-cards/16996/6 "2025-05-28T13:33:05Z")

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I’ll chime in here as I’ve noticed the lag as well. It’s with an Elan Visa credit card. Transactions show up within the Elan Visa app (i.e., they have “posted” and aren’t “pending”), but take 5-6 days to finally show up within Tiller Money. I refresh daily via the Connected Account portal page so it isn’t an issue with that. What is causing such a delay to get such transactions recognized by Tiller Money?
