Golden 1 new online banking platform

Last week Golden 1 changed their Online Banking platform. I can’t get my accounts connected. I’m not seeing anything posted here about the change. Hoping to save time getting issue solved by posting here. I’m assuming I need to allow Yodlee access. Any tips other than switch banks :slight_smile: Thx.

Hi Tricia, this has happened to me a few times. It would be best to issue a bank feed ticket with support and let them investigate. They can check to determine if there is a simple connection refresh issue or if Yodlee needs to address the bank platform change.

Use the chat tool in the lower right corner of the Tiller Console at https://my.tillerhq.com to send support a message during our office hours (M-F 8AM - 6PM ET) and choose “Issue with my bank data.”

1 Like