Newbie here, Struggling with some Chase connection + account issues

Hi @gbablon,

I’d recommend trying again with the Chase refresh process on the Console under Account Summary but without clicking “refresh all accounts” - this can cause the refresh process to get stuck sometimes and cause errors. That button is going away soon anyway.

The data for the credit card accounts should come in on the next update when you can get it to successfully refresh.

If you still have issues reach out directly to our support team using the chat in the lower right of the Console and go through the bot process to get us all the data we need to troubleshoot.

Heather