# Not able to refresh or fix connection to American Express for days as of July 17 2026 **URL:** \ **Category:** Conversation\ **Created:** [July 17, 2026, 5:26pm UTC](https://community.tiller.com/t/not-able-to-refresh-or-fix-connection-to-american-express-for-days-as-of-july-17-2026/35029 "2026-07-17T17:26:23Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![curtis.melville](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tiller.com/curtis.melville/32/20195_2.png) [@curtis.melville](https://community.tiller.com/u/curtis.melville)\ **Post date:** [July 17, 2026, 5:26pm UTC](https://community.tiller.com/t/not-able-to-refresh-or-fix-connection-to-american-express-for-days-as-of-july-17-2026/35029/1 "2026-07-17T17:26:24Z")
👋I’ve looked up everything I can find online and tried all the recommended fixes? Has anyone else experienced this or am I the only one? This category is for general personal finance discussions. If you need help with a bank connection, missing transactions, using the Tiller Money Feeds add-on/add-in, or questions about the Foundation Template \*\*please reach out to our support team via the chat tool on the Console at [https://my.tiller.com](https://my.tiller.com) **Did you already search the community for your question?** Help us keep duplicate threads about the same question/content under control by searching before you post 🙂 Click the 🔍 in the upper right of this page to search. For core product support, you can also search the Tiller Help Center at [https://help.tiller.com](https://help.tiller.com), where we have hundreds of resources. [What kind of customer support does Tiller offer? | Tiller Help Center](https://help.tiller.com/en/articles/2184528-what-kind-of-customer-support-does-tiller-money-offer#support-guide) If you searched, without success, feel free to clear this content away and post your **new** topic. ---
**Author:** ![jpfieber](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tiller.com/jpfieber/32/4791_2.png) [@jpfieber](https://community.tiller.com/u/jpfieber)\ **Post date:** [July 17, 2026, 5:39pm UTC](https://community.tiller.com/t/not-able-to-refresh-or-fix-connection-to-american-express-for-days-as-of-july-17-2026/35029/2 "2026-07-17T17:39:23Z")
My American Express is working fine, and it’s not on the outage page, so I’d recommend you contact [support@tiller.com](mailto:support@tiller.com) to help troubleshoot it. ---
**Author:** ![curtis.melville](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tiller.com/curtis.melville/32/20195_2.png) [@curtis.melville](https://community.tiller.com/u/curtis.melville)\ **Post date:** [July 17, 2026, 6:03pm UTC](https://community.tiller.com/t/not-able-to-refresh-or-fix-connection-to-american-express-for-days-as-of-july-17-2026/35029/3 "2026-07-17T18:03:20Z")
Thx. I’ll send in a ticket. ---
**Author:** ![RachelB](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tiller.com/rachelb/32/2175_2.png) [@RachelB](https://community.tiller.com/u/RachelB)\ **Post date:** [July 22, 2026, 12:00am UTC](https://community.tiller.com/t/not-able-to-refresh-or-fix-connection-to-american-express-for-days-as-of-july-17-2026/35029/4 "2026-07-22T00:00:15Z")
Mine is working too. Whenever my normally working accounts get stuck, I usually edit the credentials. Sometimes they need to be re-authenticated and I don’t always catch the email reminding me the authorization is ending. ---
**Author:** ![curtis.melville](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tiller.com/curtis.melville/32/20195_2.png) [@curtis.melville](https://community.tiller.com/u/curtis.melville)\ **Post date:** [July 22, 2026, 1:23am UTC](https://community.tiller.com/t/not-able-to-refresh-or-fix-connection-to-american-express-for-days-as-of-july-17-2026/35029/5 "2026-07-22T01:23:23Z")
Thanks Rachel that’s what I did. Re-editing the credentials seem to straighten everything out. Thanks again for your help. ---
**Author:** ![system](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tiller.com/system/32/2_2.png) [@system](https://community.tiller.com/u/system)\ **Post date:** [July 24, 2026, 1:23am UTC](https://community.tiller.com/t/not-able-to-refresh-or-fix-connection-to-american-express-for-days-as-of-july-17-2026/35029/6 "2026-07-24T01:23:33Z")
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