# Spreadsheet Not Loading When I try to Open Through Tiller Money Website

**URL:** https://community.tiller.com/t/spreadsheet-not-loading-when-i-try-to-open-through-tiller-money-website/1789
**Category:** Google Sheets
**Tags:** google-sheets, troubleshooting
**Created:** [December 24, 2019, 7:17pm UTC](https://community.tiller.com/t/spreadsheet-not-loading-when-i-try-to-open-through-tiller-money-website/1789 "2019-12-24T19:17:25Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![keenan.burkepitts](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tiller.com/keenan.burkepitts/32/5526_2.png) [@keenan.burkepitts](https://community.tiller.com/u/keenan.burkepitts)
#### Post date: [December 24, 2019, 7:17pm UTC](https://community.tiller.com/t/spreadsheet-not-loading-when-i-try-to-open-through-tiller-money-website/1789/1 "2019-12-24T19:17:25Z")

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![Screen Shot 2019-12-24 at 2.13.31 PM](https://us1.discourse-cdn.com/flex020/uploads/tillermoney/original/2X/e/e2943e734e7e2bca68dde09cfb6cea668913d4e2.png)  
 ![Screen Shot 2019-12-24 at 2.15.43 PM](https://us1.discourse-cdn.com/flex020/uploads/tillermoney/original/2X/7/7e4aa2d91ffc269e44b9531cb6172cad628b1781.png)

When I open my spreadsheet directly it works fine but when I try to click on “Open Sheet” via the website it just says ‘syncing offline changes’. Its been doing this for about the past week now. Any insight into if this is a known bug?

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### Author: ![keenan.burkepitts](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tiller.com/keenan.burkepitts/32/5526_2.png) [@keenan.burkepitts](https://community.tiller.com/u/keenan.burkepitts)
#### Post date: [December 28, 2019, 9:43pm UTC](https://community.tiller.com/t/spreadsheet-not-loading-when-i-try-to-open-through-tiller-money-website/1789/2 "2019-12-28T21:43:12Z")

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This appears to be a known google sheets issue: I made a copy and synced it to money feeds and I think it should be all set now: [https://support.google.com/docs/thread/4677179?hl=en](https://support.google.com/docs/thread/4677179?hl=en)

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### Author: ![heather](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tiller.com/heather/32/177_2.png) [@heather](https://community.tiller.com/u/heather)
#### Post date: [January 5, 2020, 4:42pm UTC](https://community.tiller.com/t/spreadsheet-not-loading-when-i-try-to-open-through-tiller-money-website/1789/3 "2020-01-05T16:42:31Z")

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Thanks for the update @keenan.burkepitts. Please let us know if you experience this again.