# Tiller Extensions Missing in Sheets, no Updates **URL:** \ **Category:** Google Sheets\ **Tags:** troubleshooting\ **Created:** [February 26, 2024, 12:22pm UTC](https://community.tiller.com/t/tiller-extensions-missing-in-sheets-no-updates/24360 "2024-02-26T12:22:59Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![kthomp2020](https://avatars.discourse-cdn.com/v4/letter/k/6a8cbe/32.png) [@kthomp2020](https://community.tiller.com/u/kthomp2020)\ **Post date:** [February 26, 2024, 12:22pm UTC](https://community.tiller.com/t/tiller-extensions-missing-in-sheets-no-updates/24360/1 "2024-02-26T12:22:59Z")
Hi Community! I searched and haven’t found a recent version of this question, so here it is: My transactions are not updating in Sheets despite getting regular email updates including new transactions. Checking the Accounts page (tillerHQ) shows that all accounts are updating normally, which I would expect based on the email. In Sheets however, my transactions stopped updating days ago. I cannot manually refresh, because the Tiller extensions (community and foundation) have disappeared from my extensions list. When I search for them in the add-on manager, both are listed as installed. I tried uninstalling the community extension to reinstall it, but re-installation fails with an error message: "Google Docs encountered an error. Please try reloading this page, or coming back to it in a few minutes. To learn more about the Google Docs editors, please visit our help center. **We’re sorry for the inconvenience.** _- The Google Docs Team_" Naturally this appears to be a Google issue, but what can I do about it without breaking my data - and did I already make a bad move uninstalling the community extension? Thank you! ---
**Author:** ![mgodwin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tiller.com/mgodwin/32/558_2.png) [@mgodwin](https://community.tiller.com/u/mgodwin)\ **Post date:** [February 26, 2024, 2:06pm UTC](https://community.tiller.com/t/tiller-extensions-missing-in-sheets-no-updates/24360/2 "2024-02-26T14:06:58Z")
I’m running into the same issue. Same error message and everything. @heather ---
**Author:** ![morganwdaniels](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tiller.com/morganwdaniels/32/12092_2.png) [@morganwdaniels](https://community.tiller.com/u/morganwdaniels)\ **Post date:** [February 26, 2024, 2:24pm UTC](https://community.tiller.com/t/tiller-extensions-missing-in-sheets-no-updates/24360/3 "2024-02-26T14:24:24Z")
I am having issues as well. I do not get the Google error. My Tiller add-ons are not showing in the extensions menu. ---
**Author:** ![dmetiller](https://avatars.discourse-cdn.com/v4/letter/d/a5b964/32.png) [@dmetiller](https://community.tiller.com/u/dmetiller)\ **Post date:** [February 26, 2024, 2:28pm UTC](https://community.tiller.com/t/tiller-extensions-missing-in-sheets-no-updates/24360/4 "2024-02-26T14:28:14Z")
I, uhh, googled it, and Google is having a bad Monday morning. Looks like there are reasonably widespread issues with app scripts, in particular. Probably need to give them a bit of time to turn it all off and on again. ---
**Author:** ![mgodwin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tiller.com/mgodwin/32/558_2.png) [@mgodwin](https://community.tiller.com/u/mgodwin)\ **Post date:** [February 26, 2024, 2:52pm UTC](https://community.tiller.com/t/tiller-extensions-missing-in-sheets-no-updates/24360/5 "2024-02-26T14:52:33Z")
Thanks for your, uhh, insight. ---
**Author:** ![dmetiller](https://avatars.discourse-cdn.com/v4/letter/d/a5b964/32.png) [@dmetiller](https://community.tiller.com/u/dmetiller)\ **Post date:** [February 26, 2024, 2:57pm UTC](https://community.tiller.com/t/tiller-extensions-missing-in-sheets-no-updates/24360/6 "2024-02-26T14:57:34Z")
No slight intended. Just slightly ironic to be using Google to figure out what’s going on with Google. ---
**Author:** ![mgodwin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tiller.com/mgodwin/32/558_2.png) [@mgodwin](https://community.tiller.com/u/mgodwin)\ **Post date:** [February 26, 2024, 2:59pm UTC](https://community.tiller.com/t/tiller-extensions-missing-in-sheets-no-updates/24360/7 "2024-02-26T14:59:18Z")
That’s fair. Been a rough morning 😬. Apologies for the snarky response. ---
**Author:** ![fbird17](https://avatars.discourse-cdn.com/v4/letter/f/9e8a1a/32.png) [@fbird17](https://community.tiller.com/u/fbird17)\ **Post date:** [February 26, 2024, 3:09pm UTC](https://community.tiller.com/t/tiller-extensions-missing-in-sheets-no-updates/24360/8 "2024-02-26T15:09:38Z")
Brand new Tiller user here, still in my trial period. How common is this type of downtime? Still trying to decide if I’m going to use Tiller vs a few other Mint-replacement options. ---
**Author:** ![dmetiller](https://avatars.discourse-cdn.com/v4/letter/d/a5b964/32.png) [@dmetiller](https://community.tiller.com/u/dmetiller)\ **Post date:** [February 26, 2024, 3:17pm UTC](https://community.tiller.com/t/tiller-extensions-missing-in-sheets-no-updates/24360/9 "2024-02-26T15:17:54Z")
This doesn’t seem to be directly a Tiller outage. It’s a Google outage (an uncommon one), and Tiller obviously relies on Google. ---
**Author:** ![mgodwin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tiller.com/mgodwin/32/558_2.png) [@mgodwin](https://community.tiller.com/u/mgodwin)\ **Post date:** [February 26, 2024, 3:19pm UTC](https://community.tiller.com/t/tiller-extensions-missing-in-sheets-no-updates/24360/10 "2024-02-26T15:19:49Z")
I’ve been using Tiller for a couple of years now and this sort of outage is a first for me. And as @dmetiller said, it appears to be a google problem, not a Tiller problem. ---
**Author:** ![fbird17](https://avatars.discourse-cdn.com/v4/letter/f/9e8a1a/32.png) [@fbird17](https://community.tiller.com/u/fbird17)\ **Post date:** [February 26, 2024, 3:25pm UTC](https://community.tiller.com/t/tiller-extensions-missing-in-sheets-no-updates/24360/11 "2024-02-26T15:25:24Z")
Thanks for the quick responses. Guess I just got unlucky that it happened right when I started. ---
**Author:** ![MarcC](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tiller.com/marcc/32/7882_2.png) [@MarcC](https://community.tiller.com/u/MarcC)\ **Post date:** [February 26, 2024, 3:34pm UTC](https://community.tiller.com/t/tiller-extensions-missing-in-sheets-no-updates/24360/12 "2024-02-26T15:34:37Z")
Seems to be back online.