# Tiller Money Feeds Google Sheets - Startup Failing error **URL:** \ **Category:** Google Sheets\ **Created:** [June 12, 2025, 1:14pm UTC](https://community.tiller.com/t/tiller-money-feeds-google-sheets-startup-failing-error/32422 "2025-06-12T13:14:45Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![gentryvalley](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tiller.com/gentryvalley/32/20759_2.png) [@gentryvalley](https://community.tiller.com/u/gentryvalley)\ **Post date:** [June 12, 2025, 1:14pm UTC](https://community.tiller.com/t/tiller-money-feeds-google-sheets-startup-failing-error/32422/1 "2025-06-12T13:14:46Z")
Wondering if others are experiencing the “launcher” failing to startup this morning and if this is related to the recent server updates done on the backend? Today I’m getting “Startup Failed” and this continues after reloading the console, logging back in, refreshing all my accounts, etc. Nothing seems to be able to get it to move past this error. Ideas? ![image](https://us1.discourse-cdn.com/flex020/uploads/tillermoney/original/3X/d/9/d9094f59d134185fb10886e26fde0ed70f09dcc8.png) ---
**Author:** ![martha.rudkin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tiller.com/martha.rudkin/32/809_2.png) [@martha.rudkin](https://community.tiller.com/u/martha.rudkin)\ **Post date:** [June 12, 2025, 3:05pm UTC](https://community.tiller.com/t/tiller-money-feeds-google-sheets-startup-failing-error/32422/2 "2025-06-12T15:05:31Z")
I have not seen this error. I just successfully launched and updated everything about 10 minutes ago. Maybe just a general reboot of your computer might be the next step in troubleshooting? ---
**Author:** ![gentryvalley](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tiller.com/gentryvalley/32/20759_2.png) [@gentryvalley](https://community.tiller.com/u/gentryvalley)\ **Post date:** [June 12, 2025, 4:43pm UTC](https://community.tiller.com/t/tiller-money-feeds-google-sheets-startup-failing-error/32422/3 "2025-06-12T16:43:29Z")
Martha, Thanks for the suggestion but that was my first thought too and no change following the restart. Nothing in my tiller sheet has been changed since it was last working. Hence the belief it is something server side, maybe related to a recent update that was done for improving refresh speeds for Merrill Lynch account holders. ---
**Author:** ![bob.vineyard](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tiller.com/bob.vineyard/32/7932_2.png) [@bob.vineyard](https://community.tiller.com/u/bob.vineyard)\ **Post date:** [June 15, 2025, 1:45am UTC](https://community.tiller.com/t/tiller-money-feeds-google-sheets-startup-failing-error/32422/4 "2025-06-15T01:45:55Z")
I have the same issue. Tried everything. Refresh, logging out and back in, rebooting the computer. Nothing is working. Even switched to a different computer and have the same problem. This is not fun. Is anybody home @ Tiller? ---
**Author:** ![ketingketing](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tiller.com/ketingketing/32/21088_2.png) [@ketingketing](https://community.tiller.com/u/ketingketing)\ **Post date:** [June 15, 2025, 3:46pm UTC](https://community.tiller.com/t/tiller-money-feeds-google-sheets-startup-failing-error/32422/5 "2025-06-15T15:46:04Z")
same here. my old sheet has this error, and couldn’t fix it. now created a new tiller spreadsheet, and have the same error again. ---
**Author:** ![ulsterman](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tiller.com/ulsterman/32/21996_2.png) [@ulsterman](https://community.tiller.com/u/ulsterman)\ **Post date:** [June 15, 2025, 8:46pm UTC](https://community.tiller.com/t/tiller-money-feeds-google-sheets-startup-failing-error/32422/6 "2025-06-15T20:46:30Z")
Any update on this? I’m having the same behaviour. Have been for the past 2 days. At first I thought it was due to travel and weird internet but now I’m back home and it’s still acting up. ---
**Author:** ![dbefus](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tiller.com/dbefus/32/14264_2.png) [@dbefus](https://community.tiller.com/u/dbefus)\ **Post date:** [June 15, 2025, 10:58pm UTC](https://community.tiller.com/t/tiller-money-feeds-google-sheets-startup-failing-error/32422/7 "2025-06-15T22:58:50Z")
Getting the same error message as of June 15 2025. Is a fix in the works? ---
**Author:** ![tpierceh](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tiller.com/tpierceh/32/22007_2.png) [@tpierceh](https://community.tiller.com/u/tpierceh)\ **Post date:** [June 16, 2025, 12:39pm UTC](https://community.tiller.com/t/tiller-money-feeds-google-sheets-startup-failing-error/32422/8 "2025-06-16T12:39:39Z")
Following. Same issue here. ---
**Author:** ![martha.rudkin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tiller.com/martha.rudkin/32/809_2.png) [@martha.rudkin](https://community.tiller.com/u/martha.rudkin)\ **Post date:** [June 16, 2025, 2:30pm UTC](https://community.tiller.com/t/tiller-money-feeds-google-sheets-startup-failing-error/32422/9 "2025-06-16T14:30:23Z")
Have any of you reached out to Tiller Support via the Blue Chat button on the Console page? There are enough of you seeing the same thing that maybe they can troubleshoot the common thread creating the issue. My accounts were successfully refreshed this morning, so it is not affecting everyone, which is always harder to figure out. ---
**Author:** ![gentryvalley](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tiller.com/gentryvalley/32/20759_2.png) [@gentryvalley](https://community.tiller.com/u/gentryvalley)\ **Post date:** [June 16, 2025, 3:26pm UTC](https://community.tiller.com/t/tiller-money-feeds-google-sheets-startup-failing-error/32422/10 "2025-06-16T15:26:06Z")
Martha, Good idea but the chat app won’t load either for me to submit a ticket through that means. I’m going to guess the others with this issue are experiencing the same thing. ![image.png](https://us1.discourse-cdn.com/flex020/uploads/tillermoney/original/3X/0/e/0e92eda084c189b4946e6ca7f4a3281e245be267.png) ---
**Author:** ![tpierceh](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tiller.com/tpierceh/32/22007_2.png) [@tpierceh](https://community.tiller.com/u/tpierceh)\ **Post date:** [June 16, 2025, 3:45pm UTC](https://community.tiller.com/t/tiller-money-feeds-google-sheets-startup-failing-error/32422/11 "2025-06-16T15:45:03Z")
## I received this Auto-Reply from the blue chat button (accessed from the account setup page, not the Extension itself). It worked for me to solve the issue. I’m sorry you’re experiencing issues with the Tiller extension! Based on the symptoms you’re describing, this is likely related to Google account authentication conflicts, which is a common issue. The most effective solution is to try these steps: 1. Open an incognito/private browsing session 2. Sign in ONLY with the Google account you use for Tiller 3. Try launching the extension again If that doesn’t work, try creating a dedicated browser profile for Tiller: - Click your profile icon in Chrome - Click “+ Add” and sign in with only your Tiller account Multiple users experiencing this suggests it might be related to recent Google authentication changes. If these steps don’t resolve it, please let me know and we can explore other options! ---
**Author:** ![gentryvalley](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tiller.com/gentryvalley/32/20759_2.png) [@gentryvalley](https://community.tiller.com/u/gentryvalley)\ **Post date:** [June 16, 2025, 6:04pm UTC](https://community.tiller.com/t/tiller-money-feeds-google-sheets-startup-failing-error/32422/12 "2025-06-16T18:04:38Z")
Thanks for the reply. I incognito mode worked to get the extension to launch and run correctly. However, when going back to my normal profile after that, it failed to launch again. In trying to create a new profile just for Tiller, which I don’t think is a true “fix”, I am unable to do that as the Tiller account is under the same email address as my normal profile so Google doesn’t let you set up a second profile. Am I missing something on that? I would like to see Tiller indicate they are working on a resolution to this issue as it is, obviously, affecting many users. Thanks, ---
**Author:** ![heather](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tiller.com/heather/32/177_2.png) [@heather](https://community.tiller.com/u/heather)\ **Post date:** [June 16, 2025, 6:41pm UTC](https://community.tiller.com/t/tiller-money-feeds-google-sheets-startup-failing-error/32422/13 "2025-06-16T18:41:58Z")
We believe this issue is due to browser extensions/settings/configuration. The specific culprit seems to be malwarebytes If disabling that plugin doesn’t work, **Disable all extensions and plugins** including privacy shields, cookie blockers, ad blockers, and pop up blockers you have enabled in your browser. _We recommend turning off all of them and then try logging in. If the login is successful, turn them on one by one to figure out which one is causing the issue_ ---
**Author:** ![gentryvalley](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tiller.com/gentryvalley/32/20759_2.png) [@gentryvalley](https://community.tiller.com/u/gentryvalley)\ **Post date:** [June 16, 2025, 7:43pm UTC](https://community.tiller.com/t/tiller-money-feeds-google-sheets-startup-failing-error/32422/14 "2025-06-16T19:43:19Z")
Heather, Thank you for the reply. Yes, appears to be associated with the Malwarebytes extension. It must have received an update recently as I’ve had it running with Tiller without issue for several months now. Disabling it on the Tiller spreadsheet page, which disables it for Google Docs, appears to resolve the issue without having to disable it altogether for everything else. I appreciate the assistance and trust this will help others with the same issue. ---
**Author:** ![mhanley67](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tiller.com/mhanley67/32/13017_2.png) [@mhanley67](https://community.tiller.com/u/mhanley67)\ **Post date:** [June 17, 2025, 2:05pm UTC](https://community.tiller.com/t/tiller-money-feeds-google-sheets-startup-failing-error/32422/15 "2025-06-17T14:05:07Z")
I had the same problem. Disabling the Malwarebytes browser extension fixed it. ---
**Author:** ![heather](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tiller.com/heather/32/177_2.png) [@heather](https://community.tiller.com/u/heather)\ **Post date:** [June 17, 2025, 9:02pm UTC](https://community.tiller.com/t/tiller-money-feeds-google-sheets-startup-failing-error/32422/16 "2025-06-17T21:02:33Z")
Thanks for confirming! I’ve updated my post/solution to note malwarebytes specifically so folks have a faster path to resolution. ---
**Author:** ![bob.vineyard](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tiller.com/bob.vineyard/32/7932_2.png) [@bob.vineyard](https://community.tiller.com/u/bob.vineyard)\ **Post date:** [June 18, 2025, 9:36am UTC](https://community.tiller.com/t/tiller-money-feeds-google-sheets-startup-failing-error/32422/17 "2025-06-18T09:36:28Z")
I logged into Tiller using incognito mode and successfully updated my transactions. This is a work around, not a fix. I haven’t tried disabling MWB yet, but will do so the next time I login. Has anyone in the community notified MWB of this issue? Last year I had a similar problem with another program and once MWB was made aware of the issue they made some modifications that allowed that program to operate without disabling MWB. The software IT folks contacted MWB and the “kinks” were worked out. Perhaps Tiller will reach out to MWB. UPDATE . . . added Tiller to the allow list for MWB (disabling ads, malware & spam) . . . still get the Startup Failed pop up. In my case, logging in via incognito seems to be the only way I can upload new transactions. ---
**Author:** ![otoe1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tiller.com/otoe1/32/16741_2.png) [@otoe1](https://community.tiller.com/u/otoe1)\ **Post date:** [June 19, 2025, 9:10pm UTC](https://community.tiller.com/t/tiller-money-feeds-google-sheets-startup-failing-error/32422/18 "2025-06-19T21:10:09Z")
I’m so disheartened by this issue. I use Google Sheets in Edge. I am unable to determine how to disable Malwarebytes just for purposes of Tiller. Can anyone specify the correct URL address that I can add to my “Allow List” in Malwarebytes please? ---
**Author:** ![otoe1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tiller.com/otoe1/32/16741_2.png) [@otoe1](https://community.tiller.com/u/otoe1)\ **Post date:** [June 19, 2025, 9:15pm UTC](https://community.tiller.com/t/tiller-money-feeds-google-sheets-startup-failing-error/32422/19 "2025-06-19T21:15:31Z")
> [@bob.vineyard](#): > > added Tiller to the allow list for MWB (disabling ads, malware & spam) @bob.vineyard I am trying to do the same. Can you share the proper URL address for Tiller that you added to your MWB “Allow List” please? Thanks! ---
**Author:** ![bob.vineyard](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tiller.com/bob.vineyard/32/7932_2.png) [@bob.vineyard](https://community.tiller.com/u/bob.vineyard)\ **Post date:** [June 20, 2025, 12:33pm UTC](https://community.tiller.com/t/tiller-money-feeds-google-sheets-startup-failing-error/32422/20 "2025-06-20T12:33:15Z")
If you have the MWB browser guard installed, open it, click the 3 dots in the upper right window and select ALLOW to add the URL of the site you are using [Next page](https://community.tiller.com/t/tiller-money-feeds-google-sheets-startup-failing-error/32422.md?page=2)