# Tiller Money Feeds needs me to sign in, but only gives Authentication Failed message **URL:** \ **Category:** Ask Anything\ **Tags:** troubleshooting\ **Created:** [October 18, 2024, 4:42am UTC](https://community.tiller.com/t/tiller-money-feeds-needs-me-to-sign-in-but-only-gives-authentication-failed-message/28642 "2024-10-18T04:42:43Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Flicka.Bray](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tiller.com/flicka.bray/32/19267_2.png) [@Flicka.Bray](https://community.tiller.com/u/Flicka.Bray)\ **Post date:** [October 18, 2024, 4:42am UTC](https://community.tiller.com/t/tiller-money-feeds-needs-me-to-sign-in-but-only-gives-authentication-failed-message/28642/1 "2024-10-18T04:42:43Z")
If I open my Google Sheets Tiller foundation template and try to update it with Tiller Money Feeds, Fill, I get a window saying I need to sign in (I have never gotten this before). When I click to sign in I do not get the option to sign in using Google or Microsoft. I get this: ![image](https://us1.discourse-cdn.com/flex020/uploads/tillermoney/original/3X/4/2/4272017714c23223ff70138857a3d46822c7baa6.png) I have looked for privacy plugins (I do use Firefox) but can’t find any that allow exceptions. Help. ---
**Author:** ![Clint.C](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tiller.com/clint.c/32/17291_2.png) [@Clint.C](https://community.tiller.com/u/Clint.C)\ **Post date:** [October 18, 2024, 1:29pm UTC](https://community.tiller.com/t/tiller-money-feeds-needs-me-to-sign-in-but-only-gives-authentication-failed-message/28642/2 "2024-10-18T13:29:18Z")
Hi @Flicka.Bray, Usually this error message indicates a conflict between your default google account sign in account in the browser and the account you are signing into the Tiller Money Feeds tool. Take a look at this help guide linked below. Scroll down to where you see your specific error message. There are some steps you can take to verify and then resolve the issue. [Tiller for Google Sheets Troubleshooting](https://help.tillerhq.com/en/articles/4105534-tiller-for-google-sheets-troubleshooting#h_c3b8f36ef9) ---
**Author:** ![richl](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tiller.com/richl/32/888_2.png) [@richl](https://community.tiller.com/u/richl)\ **Post date:** [October 18, 2024, 1:41pm UTC](https://community.tiller.com/t/tiller-money-feeds-needs-me-to-sign-in-but-only-gives-authentication-failed-message/28642/3 "2024-10-18T13:41:58Z")
Otherwise contact support. Am sure they can get you fixed up. ---
**Author:** ![Clint.C](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tiller.com/clint.c/32/17291_2.png) [@Clint.C](https://community.tiller.com/u/Clint.C)\ **Post date:** [October 18, 2024, 2:34pm UTC](https://community.tiller.com/t/tiller-money-feeds-needs-me-to-sign-in-but-only-gives-authentication-failed-message/28642/4 "2024-10-18T14:34:22Z")
Good suggestion @richl. I need to remember to add that as a suggestion to my help responses! ---
**Author:** ![richl](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tiller.com/richl/32/888_2.png) [@richl](https://community.tiller.com/u/richl)\ **Post date:** [October 20, 2024, 1:30pm UTC](https://community.tiller.com/t/tiller-money-feeds-needs-me-to-sign-in-but-only-gives-authentication-failed-message/28642/5 "2024-10-20T13:30:48Z")
Did you ever get this resolved. I am interested in the outcome ---
**Author:** ![Flicka.Bray](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tiller.com/flicka.bray/32/19267_2.png) [@Flicka.Bray](https://community.tiller.com/u/Flicka.Bray)\ **Post date:** [October 20, 2024, 11:32pm UTC](https://community.tiller.com/t/tiller-money-feeds-needs-me-to-sign-in-but-only-gives-authentication-failed-message/28642/6 "2024-10-20T23:32:29Z")
It seems to be resolved, not that I understand how! I use a laptop and a p.c. at different times. All I can say is that I opened my spreadsheet on the pc and I was able to “fill” my sheet with current data. I was not asked to re-login. Later I opened my spreadsheet on the laptop (which is where I was having trouble) and I was never asked to log in…was able to open and “fill” my spreadsheets the way I usually do. Thank you for following up! ---
**Author:** ![randy](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tiller.com/randy/32/16_2.png) [@randy](https://community.tiller.com/u/randy)\ **Post date:** [October 28, 2024, 5:10pm UTC](https://community.tiller.com/t/tiller-money-feeds-needs-me-to-sign-in-but-only-gives-authentication-failed-message/28642/7 "2024-10-28T17:10:46Z")
That’s good to hear, @Flicka.Bray. Let us know if it crops up again.