# Transactions from one credit card not loading on Google Sheet

**URL:** <https://community.tiller.com/t/transactions-from-one-credit-card-not-loading-on-google-sheet/2861>\
**Category:** Ask Anything\
**Tags:** bank-feed-issue\
**Created:** [February 23, 2020, 7:42am UTC](https://community.tiller.com/t/transactions-from-one-credit-card-not-loading-on-google-sheet/2861 "2020-02-23T07:42:13Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![henryb](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tiller.com/henryb/32/2574_2.png) [@henryb](https://community.tiller.com/u/henryb)\
**Post date:** [February 23, 2020, 7:42am UTC](https://community.tiller.com/t/transactions-from-one-credit-card-not-loading-on-google-sheet/2861/1 "2020-02-23T07:42:13Z")

</div>

I have tried updating several times to get transactions of this new card to load. Curiously the same transactions are loading onto Excel spreadsheet. As well all other accounts are loading without a hitch. I would like it to load onto Google sheet. Suggestions please?

---

<div class="post-metadata">

**Author:** ![heather](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tiller.com/heather/32/177_2.png) [@heather](https://community.tiller.com/u/heather)\
**Post date:** [February 27, 2020, 8:49pm UTC](https://community.tiller.com/t/transactions-from-one-credit-card-not-loading-on-google-sheet/2861/2 "2020-02-27T20:49:17Z")

</div>

👋, @henryb!

Can you double check that the account is linked to the sheet?

You can check/do this either in the Tiller Money Feeds add-on via Linked Accounts or do via the Tiller Console by clicking the sheet name and then putting a check mark next to it.

Otherwise, it may just be a delay in getting the data from your accounts if you just added the new card.

Let me know how it’s going now.

Heather

---

<div class="post-metadata">

**Author:** ![henryb](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tiller.com/henryb/32/2574_2.png) [@henryb](https://community.tiller.com/u/henryb)\
**Post date:** [February 28, 2020, 5:18am UTC](https://community.tiller.com/t/transactions-from-one-credit-card-not-loading-on-google-sheet/2861/3 "2020-02-28T05:18:01Z")

</div>

OK thanks Heather . Its working now
