# Why is the Accounts Tab Blank?

**URL:** <https://community.tiller.com/t/why-is-the-accounts-tab-blank/33571>\
**Category:** Helpful Tips\
**Created:** [October 15, 2025, 1:19pm UTC](https://community.tiller.com/t/why-is-the-accounts-tab-blank/33571 "2025-10-15T13:19:03Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![TillerAlice](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tiller.com/tilleralice/32/21042_2.png) [@TillerAlice](https://community.tiller.com/u/TillerAlice)\
**Post date:** [October 15, 2025, 1:19pm UTC](https://community.tiller.com/t/why-is-the-accounts-tab-blank/33571/1 "2025-10-15T13:19:03Z")

</div>

Hey hey, I was doing some “light reading” of the [Tiller help center](https://help.tiller.com/en/articles/3250970-reviewing-balances-customizing-accounts) (I know how to live it up 🤣) and the article was talking about the ungrouped accounts on the **Balance tab**. These can be customized with the **Accounts tab** … but the Accounts tab is BLANK! Why is that and how can you utilize this sheet?

 ![Accounts sheet](https://us1.discourse-cdn.com/flex020/uploads/tillermoney/original/3X/9/3/93c52d38927a9102bfb660080e554c382553cfa4.png)

**1. Create Custom Account Groups**

By default, your accounts on the **Balances** sheet are usually just under “Ungrouped Asset” or “Ungrouped Liability.” Use the **Group** column on the Accounts sheet to set up categories that make sense for _your_ financial life.

- **Tiller Tip:** Simply select an account from the dropdown in the **Account** column, and then type your custom group name (like “Monthly Checking,” “Credit Cards for Travel,” or “Kids College Savings”) into the **Group** column. This instantly tidies up your Balances view!

**2. Correct Account Classifications**

Sometimes an account is pulled in with the wrong type (Asset or Liability). If your investment account is showing up as a liability, that’s confusing!

- **Spreadsheet Tip:** You can fix this by using the **Class** column. Just select “Asset” or “Liability” to override the default setting and ensure your net worth calculation is accurate.

**3. Hide the Clutter**

Got a closed account whose balance is zero but it’s still floating around? Or an account you want to exclude from your main reports?

- **Customer Engagement:** Use the “hide” flag on the Accounts sheet to tuck those accounts away. This keeps your reports focused and makes sure you’re only tracking what matters right now.

**Heads Up on Renaming Accounts!**

If you rename an account in the Tiller Console, remember to jump back to the Accounts sheet. The account dropdown list pulls from the console, so you’ll need to re-select the account’s new name in the Account column to keep your custom groups and classes linked up.

Want the full guide for all the nitty-gritty details on restoring a broken sheet or expanding the account limit? Check out this help article: [Reviewing Balances & Customizing Accounts | Tiller Help Center](https://help.tiller.com/en/articles/3250970-reviewing-balances-customizing-accounts)

How have you customized your Accounts sheet? Drop your best group names or tips below! 👇

-Alice  
Tiller Evangelist

[Bluesky](https://bsky.app/profile/tiller.com), [Instagram](https://www.instagram.com/tiller_money/), [Facebook](https://www.facebook.com/tillermoney), [LinkedIn](https://www.linkedin.com/company/tiller-money)