Description parsing regression for one institution - text following forward slash '/' is dropped

How do I submit a description parsing regression? It’s a Yodlee integration. My checking account has descriptions like the following:

  • External Withdrawal AMEX / EPAYMENT AM - ACH PMT
  • External Withdrawal / SomePayment xyz - SomePay
  • External Withdrawal VENMO - / PAYMENT
  • External Withdrawal CHASE / CREDIT CRD - AUTOPAY

They used to parse correctly but as of March 3 2025, they parse as follows (including quotes as well):

  • “external Withdrawal Amex”
  • “external Withdrawal”
  • “external Withdrawal Venmo -”
  • “external Withdrawal Chase”

Everything after the forward slash is eliminated, which is where the good information for AutoCat exists. The last transaction that parsed correctly for me was Feb 10, 2025.

Hello @cbetti that would definitely be problematic for autocat.

I’d recommend reaching out to our support team via the chat window in the lower right corner of the Console at https://my.tiller.com/ or in the Tiller Money Feed sidebar of your spreadsheet.

-Alice
Tiller Evangelist