Excel Fill Button does not import new transactions

I’m using MS Excel for Mac v 16.78.3. When I press FILL, my transactions are not imported. All are from one particular bank if that matters. For me to import them, I have to go to tillerhq dot com and press REFRESH. Once I do that, they are imported over. My assumption here is that there is some sort of caching that is messed up between excel and tiller’s backend but I need Tiller to look into this.

I’d recommend reaching out to our support team via the chat window in the lower right corner of the Console at https://my.tillerhq.com/

We can help troubleshoot connection issues with data flowing in or if it’s an issue with the Excel add-in.