I’m following the directions to download and import my PayPal transactions. However, the importer keeps saying the file type is not supported. Any suggestions?
Hello @wordsmithwest, what is the file type? Is it a CSV file? I have not used the tool yet, where can I find it to try it out?
-Alice
Tiller Evangelist
Extensions > Tiller Community Solutions > Import CSV.
Data exports periodically change. It sounds like Paypal has changed what they are sending and the old importer in Tiller Community Solutions no longer recognizes the columns.
Can I recommend that you try the CSV Spreadsheet Importer Multitool for Google? It’s a better and much more flexible solution that you can update to match whatever CSV formats you need. It takes a bit more work to set up, but will serve you better in the end.
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