Hello, I’m exploring using Tiller for my small business. I’m horrible with money and I think Tiller will keep me hands on so that I can grow in this area (maybe. It’s the whole old dog, new trick thing).
My question is, my clients pay their invoices by credit card. My bank feed imports my net payment but I would also like track the invoice amount and card processing fee incurred. What would be the best practice to do this? I’m ok with a manual process to get the data in to tiller.
Thanks in advance for any help offered. I love seeing such a vibrant community!
Hi Joe, would a really basic idea of splitting these client payment transactions into invoice and fee transactions work for you/ And then you can track and run analysis/reporting on the respective categories?
I Twalane, thank you for replying. That was my initial to just split the transaction. I’m trying to wrap my head around how to make it work. The transaction is imported at the gross amount I receive in payment. when I try to split the transaction I get an error that the split is more than the transaction amount. I’ve tried adjusting the amount of the transaction to the gross amount and then splitting it but I still get the error. It may be that I’m not categorizing it correctly?
Hi @JoeS I think that’s the warning as you’re doing the splits but should resolve once they’re all in place correctly? Perhaps write into support with a screenshot using the blue chat widget in the lower right corner of your Console at https://my.tillerhq.com