Still getting duplicates for the Fidelity Visa Card

This is a continuation of another thread that is now closed.

I just pulled in transactions and there are a lot of duplicates. Almost every transaction is duplicated. The duplicate transactions have different Transaction IDs but I know for a fact they are duplicate.

Do we have an ETA when the Fidelity credit card feed will be 100% fixed because right now it’s not usable.

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I just pulled in my transactions for Fidelity Rewards Visa Signature Card and mostly it was fine, but there was one single transaction that got pulled in twice. AARGH.

All of my Fidelity credit card transactions for 5/28 are duplicated, both in the sheet and in the hello money email.

@heather @morgan Do y’all know when these issues might be fixed? It’s impossible to manage our budget with transaction detail issues.

If you haven’t already, I’d recommend reaching out to our support team via the chat window in the lower right corner of the Console at https://my.tillerhq.com/

We can’t really troubleshoot all the details here in the community. We’re only able to offer additional assistance on issues like this via our official support channel and generally our response times here in the community are going to be slower. Anything you want a timely response on that falls within what we support needs to be submitted via chat. Thanks!