Hi folks,
I have not been able to sync UBS accounts for 3 days. The Tiller/Yodlee page I get the message “Max attempts reached” try later. From the UBS side it appears that Yodlee has not connected for several days.
There is no indication on the Tiller Institution Alert Dashboard that there are problems.
How do I get support for this problem?
Hi @pat.brooks6, I’d recommend reaching out to our support team via the chat window in the lower right corner of the Console at https://my.tiller.com/
-Alice
Tiller Evangelist
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I had the same problem with my credit union. Now my Citibank is doing the same after just one attempt.
Hi @thevioletlevy there’s currently an outage for Citibank which may cause connection issues. You can check in on the status of this issue on this dashboard: https://til.link/institution-outages and read more about expectations during outages.