I’m trying to add my TD Easyweb account to tiller, but I’m being told “Account linking unavailable”. And “We’re unable to link your account at this time. Please try again in 4-24 hours.”
I’ve tried a handful of times over the last week and it’s always the same. Is this something tiller is able to resolve? TD is a pretty popular bank in Canada, so I’m surprised this connection isn’t working.
TD Bank Easyweb is on the Institutional Alerts sheet. Tiller customer service might be able to give you more detail on what’s going on, but they seem to be aware of the issue (and are likely working with their data aggregator, Yodlee, to fix it).
TD easyweb hasn’t worked for a several weeks
Best bet here is to reach out to the support team for this issue.
I’ve used Tiller for a while now and since last November (2023) Tiller’s data connector starting having issues with TD Bank. The issue has still not been resolved and I can not get any of my credit card transactions to port into Tiller. All other accounts with TD seem to work, which is odd.
After reaching out to support I was told that: *Since this is a Canadian institution we’re unable to troubleshoot further and we’re not currently escalating issues to our data provider for Canadian institutions. You can read more about this recent change in our support policies on our Help Center - here
https:// help.tillerhq(dot)com/en/articles/432693-tiller-supported-financial-institutions-and-accounts#h_6224680808
I should also note that connecting to my TD account in the Tiller webapp is a little buggy and I have to try a few times before it works.
I really like the Tiller app and hope they resolve this issue.
We hope to offer troubleshooting support for Canadian institutions again in the future.
Any updates on this issue? I am new to Tiller and TD is my primary bank. There has been an issue connecting for the past few days, and not sure how to move forward.
We don’t have any updates here. We still can’t offer troubleshooting support for Canadian institutions !