Hello,
I’ve been trying to add an American Express Personal Savings account and each time it will get to the place of asking for my SMS security token. However, I never receive the SMS from Amex.
Please note, I can login to Amex directly using this method.
Hi Evan,
I’d recommend reaching out to the Tiller Support team to see if they can contact their data provider, Yodlee and see if they can get your issue resolved. Support is available directly via support@tillerhq.com as well as the chat icon on the Tiller website. www.tillerhq.com
@evan, please also make sure it’s not asking you for a phone or email address. Sometimes the form field says “enter token value” but it’s actually waiting for you to enter the phone or email where you want the MFA code sent.
