The update of the transactions consistently does not run. Sometimes even trying to manually refresh it does not work either and there are no error messages. this needs to be fixed
Welcome, @shangotango1969 ![]()
I moved your reply to a new topic because it wasn’t applicable to the topic where you posted it. This is our recommended workflow for now to keep your data flowing:
First, refresh your accounts…
- Log in to the Tiller Console at https://my.tiller.com
- Scroll down to “Connect Account Summary”
- Click the “Refresh” button next to an institution to open the refresh page. If you see “Error” instead of “Refresh” click “Connection > Edit credentials” to refresh your account.
- Follow the prompts to re-authenticate your account. In some cases, this may require you to re-enter credentials and/or enter security answers or codes.
- Wait for the refresh process to complete. If you get an error, please review this guide for next steps.
Next, fill your sheet…
For Google Sheets:
- Open your Google Sheet
- Open the Extensions menu at the top > Tiller Money Feeds (near the bottom of the Extensions menu) > Fill (sign in if necessary)
For Microsoft Excel workbooks:
- Open your workbook
- Open the Tiller Money Feeds add-in from the Data ribbon
- Sign in if prompted, then click the “Fill Available Updates” button
If that doesn’t solve it for you I’d recommend reaching out to our support team via the chat window in the lower right corner of the Console at https://my.tiller.com/