I recently tried adding an additional email recipient to the Hello, Money email and it wasn’t working. I removed the additional recipient and the original recipient is not working - I only have one recipient, it used to get the daily emails but now it is not and the test “Preview” button also is not working. I checked all the spam, junk, promotion email folders, the email is just not being received. Any ideas?
Do you have your own email (the one you use for Tiller) listed as an additional recipient? That can break it.
Right now my own email (the one I use for Tiller) is listed as the only recipient
Good morning. I also am not receiving any emails. I have checked all folders. I only have my account email listed. I added another account and attempted again with no success. I turned it off and back on, same thing. What other solutions are available to get this to work?
hi @bryangarey79 this type of issue needs to be triaged by our support team.
I’d recommend reaching out to our support team via the chat window in the lower right corner of the Console at https://my.tiller.com/