I searched and haven’t found a recent version of this question, so here it is:
My transactions are not updating in Sheets despite getting regular email updates including new transactions. Checking the Accounts page (tillerHQ) shows that all accounts are updating normally, which I would expect based on the email. In Sheets however, my transactions stopped updating days ago.
I cannot manually refresh, because the Tiller extensions (community and foundation) have disappeared from my extensions list. When I search for them in the add-on manager, both are listed as installed. I tried uninstalling the community extension to reinstall it, but re-installation fails with an error message:
"Google Docs encountered an error. Please try reloading this page, or coming back to it in a few minutes.
To learn more about the Google Docs editors, please visit our help center.
We’re sorry for the inconvenience. - The Google Docs Team"
Naturally this appears to be a Google issue, but what can I do about it without breaking my data - and did I already make a bad move uninstalling the community extension? Thank you!
I, uhh, googled it, and Google is having a bad Monday morning. Looks like there are reasonably widespread issues with app scripts, in particular. Probably need to give them a bit of time to turn it all off and on again.
Brand new Tiller user here, still in my trial period. How common is this type of downtime? Still trying to decide if I’m going to use Tiller vs a few other Mint-replacement options.
I’ve been using Tiller for a couple of years now and this sort of outage is a first for me. And as @dmetiller said, it appears to be a google problem, not a Tiller problem.
. Apologies for the snarky response.